Last Updated: December 15, 2023

Thank you for choosing Fluid, a virtual reality productivity application that allows you to access web apps and websites in a virtual reality environment using your VR headset. This Privacy Policy outlines how we collect, use, and protect your personal information when you use Fluid. By using our application, you consent to the practices described in this Privacy Policy.

TL;DR

We may collect some anonymized information from your device when you use our app or website, but we only use that data to help us improve our services and we take care to make sure your information stays secure.

Information We Collect

Personal Information: When you sign up for a Fluid account, we may collect your name and email address for account creation and communication purposes. This information is only used to authenticate your account and communicate with you. It is never connected to anonymized usage data logged by the Fluid application.

Analytical and Statistical Data: We collect purely anonymized and non-identifying data while you use the application. This data helps us improve and optimize our services.

Fluid.so Website Usage Information: When you access our website, we may collect data about how you use it. This includes the number of users accessing specific pages of our website and the links clicked on, enabling us to enhance our website.

Services and Application Data: We may collect information about how you use our Services, including interactions with others and unique identifiers for meetings. We collect the base URL of websites your device visits, but not URL parameters or other information from URLs that identifies you. For example, if you perform a Google search, we would log that your device visited “https://www.google.com” but not the content of the search. This data is used only to help us enhance your experience and improve our Services and we do not use it for targeted marketing or share it with others. We do not connect that information with your personal identity.

Platform and Device Information: We may collect other data from your VR headset and computing or mobile devices, such as hardware and software details, platform type, and version numbers. This information is used for support and product improvement but is not shared with others.

How We Use Your Information

To provide our Services and fulfill your requests.
To improve and enhance our Services, including personalized user features and access.
To calculate aggregate statistics on the number of unique users and devices.
To send you service-related, technical, marketing, and administrative emails.
To investigate and prevent security issues, fraud, and abuse.
As required by applicable law, legal process, or regulation.

Sharing with Third Parties

We may share your Personal Data with third-party service providers who assist us in operating our business, delivering our products, and improving our Services. We may also disclose Personal Data to comply with legal obligations, investigate potential violations of our Terms of Service, or protect the rights, property, or safety of Fluid or its users. We will not share your information with third parties for advertising purposes and we will not sell your data.

Data Security

We take the security of your personal information seriously and employ industry-standard encryption and security safeguards to protect your data. However, while we strive to secure your information, we cannot guarantee absolute security. The security of data stored on your devices is solely within your control, and we recommend taking appropriate steps to secure your devices.

Cookies and Tracking Technologies

Fluid uses cookies and similar tracking technologies on our website and in our app to collect usage information and provide services to you. We may also use cookies and tracking devices from third parties, which may collect information about you across other websites and online services.

Data Retention and Deletion

You may request deletion of your personal data by contacting us at studio@f.inc. However, we may retain some data for legitimate purposes, such as fraud prevention and compliance with legal obligations.

Age Restrictions

Fluid is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13 years of age.

Gaze Information

On devices with gaze-tracking enabled, we use information about where you are looking only to provide services to you. We never collect information about what you look at online unless expressly permitted by you and only for the purpose of improving our products.

Analytics and Data Aggregation

We use analytics tools to collect non-identifying and aggregated usage data to understand trends and improve our products and offerings.

Compliance with Privacy Laws

At the moment, we do not specifically comply with GDPR, CCPA, or other regional data protection laws.

If you have any questions or concerns regarding your privacy or this Privacy Policy, you can contact us at studio@f.inc.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website, and the "Last Updated" date will be revised accordingly. Your continued use of Fluid after any changes to the Privacy Policy constitutes your acceptance of the revised terms.